We will investigate and try to resolve problems in a wide range of areas including
- Hardware
- Desktop PCs
- Laptops
- Servers
- Printers and other peripherals
- Software
- Desktop productivity suites
- Business applications
- Security Software
- Connectivity and Networks
- Internet and E-Mail
- Telephony
- Local Area Network and VPN
If vendor contact is required (e.g. in the case of warranty claim or procuring replacement parts), instead of using your own
internal resources, why not have Kinghorn IT Services manage the process for you leaving you free to get on with your business.
Kinghorn IT Services can assist with maintenance of your IT hardware and infrastructure.
The maintenance services we offer include
- Defining and implementing backup schedules and practices tailored to your needs
- System health checks and tuning
- Security software installation and configuration (Anti-Virus, Anti-spyware, Firewall, etc.)
For an agreed fee, Kinghorn IT Services can be contracted to provide maintenance and support services with
mutually agreed response times. Just use the details on the right to contact us to arrange an initial meeting
to discuss your requirements and costs.
Customers with support and maintenance contracts will be offered the facility of remote support, if desired. Remote support
is charged additional to the contract fee on an "as used" basis. Remote Support charges are 50p per minute with a minimum
fee of £15.